> ## Documentation Index
> Fetch the complete documentation index at: https://docs.convocore.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Pricing Overview

> Complete guide to Convocore pricing — v2-2026 plans, credits, add-ons, and voice.

# Pricing Overview

Transparent, capability-based pricing. The **v2-2026** plan ladder (and its feature gates) applies to **new users only**.

<Note>
  **Existing customers (any plan before August 2026):** if you were already on an older plan — classic Pay as you go, legacy, managed, or any pre–August 2026 catalog — you keep **all features unlocked**. Nothing is taken away; you are not migrated onto the new ladder. The tier limits below apply only to new / never-paid workspaces on `v2-2026`.
</Note>

<Note>
  **Credits are simple:** **1 USD = 1,000 credits**.

  Plan prices below are in USD. Annual billing is \~33% off (**4 months free** — pay for 8 months, get 12).
</Note>

<Tip>
  Compare plans on the [public pricing page](https://www.convocore.ai/pricing) or open **Billing** in the dashboard (bottom left) to upgrade, add add-ons, or buy credits.
</Tip>

***

## Who sees which catalog?

| Cohort                            | Plans / access                                                    | Notes                                                                                                       |
| --------------------------------- | ----------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------- |
| **New users (Aug 2026+)**         | Free → Starter → Pro → Business → White Label → White Label Elite | Catalog id `v2-2026` — feature gates by tier                                                                |
| **Any older plan (pre–Aug 2026)** | Your existing plan stays                                          | **All features remain unlocked** — PAYG, legacy, managed, and other pre-v2 catalogs are fully grandfathered |

Public REST API access on v2: **Business+** (read), **White Label+** (write). See [API Authentication](/api-reference/authentication). Grandfathered pre–August 2026 paid workspaces keep their existing API access.

***

## Plan ladder (v2-2026)

| Plan                  | Monthly | Annual (effective / billed) | Monthly credits      | Agents    | KB docs (workspace) |
| --------------------- | ------- | --------------------------- | -------------------- | --------- | ------------------- |
| **Free**              | \$0     | —                           | 500 (one-time trial) | 2         | 1,000               |
| **Starter**           | \$29    | $19 / $228                  | 5,000                | 3         | 1,000               |
| **Pro**               | \$59    | $39 / $468                  | 15,000               | 10        | 25,000              |
| **Business**          | \$99    | $66 / $792                  | 25,000               | 20        | 100,000             |
| **White Label**       | \$199   | $133 / $1,596               | 60,000               | Unlimited | 500,000             |
| **White Label Elite** | \$349   | $233 / $2,796               | 120,000              | Unlimited | Unlimited           |

Unused monthly credits **roll over** — each cycle adds your plan quota on top of remaining balance, including purchased top-ups. Free’s 500 credits are a one-time trial allotment, not refreshed monthly.

**[Full plan details & billing management →](./billing)**

***

## What’s included by tier

### Free — \$0

Sandbox to learn the product.

* Web widget, tools/nodes builder, basic analytics
* 2 agent slots, 1 workspace seat, 2 trial client seats
* Tier 4 AI models (fast / value)
* One-time 500-credit trial

### Starter — \$29/mo

Early production on web + Telegram.

* Everything in Free (with monthly credits)
* Telegram channel
* Calendar & email integrations
* Tier 3+ models
* Community / email support

### Pro — \$59/mo (most popular)

Full inbound omnichannel chat.

* Everything in Starter
* All chat channels (WhatsApp, Instagram, Messenger, Discord, Email)
* Live handoff + ticketing, lead funnel, CRM integrations
* Widget tabs, standard analytics
* Overage credits (buy more when you need them)
* Tier 2+ models
* Monthly crawler refresh

### Business — \$99/mo

Proactive growth — voice, campaigns, unbranded widget.

* Everything in Pro
* Voice / phone (SIP + Twilio), realtime call listening
* Remove ConvoCore widget branding
* Campaigns + AI follow-ups, AI summarization
* BYOK + premium (Tier 1) models
* MCP + webhooks, agent simulator
* KB crawler access + auto-update
* Public API **read** access
* 2 Twilio numbers + 3 concurrent call lines included
* Weekly crawler refresh · Priority email support

### White Label — \$199/mo

Agency platform.

* Everything in Business (API upgrades to **full** write)
* Per-client analytics, crawler proxy + auto-scrape
* Unlimited agents, 10 workspace seats, 20 client seats
* 3 Twilio numbers + 10 concurrent lines
* Daily crawler refresh · Priority + onboarding support

### White Label Elite — \$349/mo

SaaS mode for agencies.

* Everything in White Label
* SaaS mode, client self-signup, client-facing analytics
* Unlimited workspace & client seats, unlimited KB docs
* Rebrandable API
* Agency auto-billing (Stripe Connect for clients)
* 5 Twilio numbers + 25 concurrent lines · Dedicated support

Need a custom enterprise deal (on-prem, dedicated build, custom SLAs)? Contact sales from the [pricing page](https://www.convocore.ai/pricing).

***

## AI model tiers

Higher plans include all lower tiers. Prices on the public page are **USD per 1M tokens** (platform rate) with credits underneath. **1 credit = \$0.001**.

| Tier  | Plans     | Examples                                                                                         |
| ----- | --------- | ------------------------------------------------------------------------------------------------ |
| **4** | Free+     | Qwen 3.5 (default), Nemotron Nano, Llama 3.3 70B, GPT-4o Mini, Gemini 2.5 Flash-Lite, GPT 5 Nano |
| **3** | Starter+  | Kimi K2.6, DeepSeek V4 Pro, Gemini 2.5 Flash, GPT-5 Mini, Claude Haiku 4.5                       |
| **2** | Pro+      | GPT-5 / 5.2 / 5.6 Luna, Gemini 3.x, Claude Sonnet 4.5, GPT-4o                                    |
| **1** | Business+ | Flagship (Opus 4.x, Kimi-K3, Grok 4.5, GPT-5.6 Sol/Terra, o3-mini, …)                            |

Plus **1 interaction credit (\$0.001)** per reply on top of token cost. Full live tables: [Pricing → Model access](https://www.convocore.ai/pricing).

***

## Add-ons

You can unlock features below your plan (or add capacity) without jumping tiers. Annual add-ons = monthly × 8 (\~33% off).

### Capacity (all cohorts)

| Add-on                   | Price    | Notes                                |
| ------------------------ | -------- | ------------------------------------ |
| Workspace seat           | \$10/mo  | Extra dashboard seat                 |
| Client seat              | \$15/mo  | Extra agency client org              |
| Agent seat               | \$5/mo   | Extra AI agent slot                  |
| Concurrent call line     | \$5/mo   | Extra simultaneous voice call        |
| Twilio phone number      | \$3/mo   | Extra number slot                    |
| White Label (legacy key) | \$200/mo | Agency dashboard / clients / domains |

### Feature add-ons (v2 catalog)

| Add-on                                    | Price            | Unlocks                                                                          |
| ----------------------------------------- | ---------------- | -------------------------------------------------------------------------------- |
| Telegram                                  | \$5/mo           | Telegram channel                                                                 |
| WhatsApp                                  | \$15/mo          | WhatsApp                                                                         |
| Instagram / Messenger                     | \$10/mo each     | Social channels                                                                  |
| Discord / Email                           | \$5/mo each      | Chat channels                                                                    |
| Omnichannel chat pack                     | \$29/mo          | WA + IG + Messenger + Discord + Email                                            |
| Live handoff + ticketing                  | \$15/mo          | Human inbox                                                                      |
| Lead funnel                               | \$15/mo          | Lead capture + auto funnel ([how it works](/features/lead-qualification-funnel)) |
| CRM integrations                          | \$10/mo          | CRM connectors                                                                   |
| Remove widget branding                    | \$19/mo          | Widget-only (not agency WL)                                                      |
| Widget tabs                               | \$9/mo           | Multi-tab widget UX                                                              |
| Voice / phone                             | \$29/mo          | Voice agents + listening                                                         |
| SIP trunk                                 | \$15/mo          | BYO SIP                                                                          |
| Campaigns + follow-ups                    | \$29/mo          | Outbound + WA templates                                                          |
| BYOK + premium models                     | \$20/mo          | Own keys + Tier 1                                                                |
| MCP + webhooks                            | \$15/mo          | Tools / outbound webhooks                                                        |
| API read-only                             | \$15/mo          | REST read                                                                        |
| API full                                  | \$39/mo          | REST write                                                                       |
| Agent simulator                           | \$19/mo          | Auto tester                                                                      |
| Crawler access                            | \$10/mo          | KB site ingest                                                                   |
| Crawler proxy / auto-update / auto-scrape | $15 / $12 / \$15 | Advanced crawl                                                                   |
| SaaS mode                                 | \$99/mo          | Client self-signup                                                               |

**[Manage plans & add-ons in Billing →](./billing)**

***

## Credits & usage

| Feature                        | Cost                                     |
| ------------------------------ | ---------------------------------------- |
| Base interaction (any channel) | \~\$0.0010 (1 credit) + model token cost |
| Custom channel fee             | \~\$0.0010                               |
| Crawler (per page)             | \~\$0.0010                               |

**[Full credits guide →](./credits)**

***

## Voice call pricing

Total ≈ **platform fee + STT + TTS (or realtime STS) + LLM + telephony (optional)**.

| Component      | Typical range                                            |
| -------------- | -------------------------------------------------------- |
| Platform fee   | **\$0.020/min** (20 credits)                             |
| Speech-to-Text | $0.004 – $0.013/min                                      |
| Text-to-Speech | $0.010 – $0.070/min                                      |
| Realtime STS   | $0.010 – $0.070/min (Gemini Live / Ultravox / Grok Live) |
| LLM            | Varies by model (BYOK on Business+)                      |
| Twilio         | \~\$0.015/min (est.)                                     |

Voice / phone access starts on **Business** (or the Voice add-on).

**[Voice pricing details →](../voice/pricing)** · **[Provider cost estimates →](./provider-cost-estimates)** · **[Live pricing →](https://www.convocore.ai/pricing)**

***

## Affiliate program

Earn **30% lifetime commission** on referral spend (subscriptions, credits, add-ons).

Examples on the v2 ladder:

* Starter $29/mo → **~$8.70/mo\*\* commission
* Pro $59/mo → **~$17.70/mo\*\*
* Business $99/mo → **~$29.70/mo\*\*
* White Label $199/mo → **~$59.70/mo\*\*
* White Label Elite $349/mo → **~$104.70/mo\*\*

**[Affiliate program →](./affiliate)**

***

## Cost optimization tips

1. Start on the right tier — don’t buy Business if Pro channels are enough; use add-ons for one missing feature.
2. Prefer Tier 4 / Tier 3 models for high-volume FAQ traffic.
3. Enable **BYOK** on Business+ to cut LLM credit burn.
4. Disable widget autostart / initial prompt if you don’t need proactive chat.
5. Use Speechmatics / Google STT + Google TTS, or Gemini Live, for budget voice stacks.

**[More optimization tips →](./credits#saving-credits--optimizing-usage)**

***

## Quick links

* **[Billing & plans](./billing)** — Subscribe, change plan, invoices
* **[Credits](./credits)** — How credits are consumed
* **[Voice pricing](../voice/pricing)** — Call stack costs
* **[Provider costs](./provider-cost-estimates)** — STT / TTS tables
* **[Affiliate](./affiliate)** — 30% lifetime commissions
* **[Live pricing page](https://www.convocore.ai/pricing)** — Interactive comparison

Questions? Join [Discord](https://discord.com/invite/5zvdYwhZa7) or contact sales for Elite / custom deals.